Privacy Policy

Privacy Policy for Fragrance Palace

Effective Date: 11-10-2024

At Fragrance Palace, we value your privacy and are committed to protecting the personal information you share with us. This Privacy Policy outlines how we collect, use, and safeguard your information when you interact with our website, https://fragrancepalace.in (referred to as the “Website”). By using our Website, you agree to the practices described in this policy.

1. Information We Collect

We collect two types of information from you when you visit our Website:

  • Personal Information: This includes information you provide directly to us, such as your name, email address, phone number, shipping address, and payment details. We collect this information when you make a purchase, subscribe to our newsletter, or contact our customer service.
  • Non-Personal Information: This includes information about how you interact with our Website, such as your IP address, browser type, device information, and browsing patterns. This data is collected using cookies and similar technologies to improve user experience and Website functionality.

2. How We Use Your Information

We use the information we collect for the following purposes:

  • To process and fulfill your orders, including shipping and billing
  • To communicate with you about your orders, promotions, and updates
  • To improve our Website’s performance, design, and content
  • To personalize your shopping experience based on your preferences
  • To ensure compliance with legal obligations and protect against fraud

3. Sharing Your Information

We respect your privacy and do not sell or rent your personal information to third parties. However, we may share your data with:

  • Service Providers: We may share your information with trusted third-party service providers who help us operate the Website, process payments, deliver products, or provide customer service. These providers are obligated to keep your data secure and use it only for the intended purpose.
  • Legal Requirements: We may disclose your information if required by law or to protect our rights, property, or safety.

4. Cookies and Tracking Technologies

Fragrance Palace uses cookies and other tracking technologies to enhance your browsing experience. Cookies are small data files stored on your device that help us recognize you and improve Website functionality. You can manage your cookie preferences through your browser settings.

5. Data Security

We take the security of your personal information seriously. We use industry-standard security measures, including encryption and secure servers, to protect your data from unauthorized access, loss, or misuse.

6. Your Rights

You have the right to access, update, or delete your personal information. You may also opt-out of receiving promotional emails by following the unsubscribe instructions in the emails you receive. To exercise any of these rights, please contact us at [Insert Contact Email].

7. Changes to This Privacy Policy

We reserve the right to update this Privacy Policy at any time to reflect changes in our practices or legal requirements. Any updates will be posted on this page, and the effective date will be revised accordingly. We encourage you to review this policy periodically.

8. Contact Us

If you have any questions or concerns about this Privacy Policy or how we handle your information, please contact us at:

Fragrance Palace
Shop No.16, Connaught Lane, Janpath main Market, Janpath, New Delhi, Delhi 110001
Email: support@fragrancepalace.in
Phone: +91-9999171330

By using our Website, you agree to the terms of this Privacy Policy. Thank you for trusting Fragrance Palace with your personal information.