Terms and Conditions – Fragrance Palace

Effective Date: 11-10-2024

Welcome to Fragrance Palace! These Terms and Conditions outline the rules and regulations for the use of our website, https://fragrancepalace.in (referred to as the “Website”). By accessing and using this Website, you accept and agree to comply with the following terms. If you disagree with any part of these terms, please discontinue your use of our Website.

1. Use of Website

By accessing our Website, you agree that you will not:

Use the Website for any unlawful purposes or activities.
Attempt to disrupt or interfere with the security, accessibility, or functionality of the Website.
Upload or transmit any harmful content, such as viruses, malware, or unauthorized advertisements.
Copy, modify, or distribute any content from the Website without prior written consent from Fragrance Palace.

We reserve the right to restrict access to parts of our Website or the entire Website at our discretion.

2. Intellectual Property

All content on the Website, including but not limited to text, images, logos, and designs, are the intellectual property of Fragrance Palace and its licensors. Unauthorized use, reproduction, or distribution of any material from the Website is strictly prohibited. You may use the content solely for personal and non-commercial purposes.

3. Product Information and Pricing

We strive to provide accurate and up-to-date information on our products, including descriptions, prices, and availability. However, we do not warrant that the information on our Website is free of errors or inaccuracies. Prices are subject to change without notice. We reserve the right to modify or discontinue any product or service without prior notice.

4. Orders and Payment

When you place an order through our Website, you agree to provide accurate and complete information. We reserve the right to reject or cancel orders at any time due to errors in product information, pricing, or availability. If we cancel an order, you will be notified, and any payment made will be refunded.

Accepted payment methods include [Insert Payment Methods]. By making a purchase, you authorize us to charge the applicable payment method for the total amount of your order.

5. Shipping and Delivery

We offer shipping services to the addresses specified during checkout. Shipping times and costs may vary depending on your location. While we strive to deliver orders promptly, we are not responsible for delays caused by third-party shipping providers or unforeseen circumstances. Any shipping fees are non-refundable unless otherwise stated.

6. Return and Refund Policy

We offer a 7-day return policy for items that are damaged or defective upon delivery. To qualify for a return, you must contact us within 7 days of receiving the product and provide a video unpacking the item to prove its condition. Returns must be made in the original packaging, and the customer is responsible for return shipping fees unless the item was faulty or incorrect.

Once the returned item is received and inspected, we will process a refund or replacement. Refunds will be issued to the original payment method.

7. Limitation of Liability

Fragrance Palace is not liable for any direct, indirect, incidental, or consequential damages arising from your use of the Website or products purchased through the Website. We do not guarantee that the Website will be uninterrupted or error-free, and we are not responsible for any technical issues, viruses, or other harmful components that may affect your experience.

8. Privacy Policy

Your privacy is important to us. Please refer to our Privacy Policy [link to privacy policy] to understand how we collect, use, and protect your personal information when you use our Website.

9. Changes to Terms and Conditions

We reserve the right to update or modify these Terms and Conditions at any time without prior notice. Any changes will be effective immediately upon posting on the Website. By continuing to use the Website after any changes are made, you agree to be bound by the updated Terms and Conditions.

10. Governing Law

These Terms and Conditions shall be governed by and construed in accordance with the laws of [Insert Jurisdiction], without regard to its conflict of law principles. Any disputes arising from these terms will be subject to the exclusive jurisdiction of the courts of [Insert Location].

11. Contact Us

If you have any questions or concerns regarding these Terms and Conditions, please contact us at:

Fragrance Palace
Shop No.16, Connaught Lane, Janpath main Market, Janpath, New Delhi, Delhi 110001
Email: support@fragrancepalace.in
Phone: +91-9999171330